About us

The Story

More as an electric bike shop. - A garage, a vision and passion seem to be main ingredients to start a successful business. As Bill Gates did when he started Microsoft and so Mark and his family too in 2010. Out of their garage they began selling electric scooters with the vision to offer something that help people commute quicker and cleaner in the area of Metro Vancouver.

Soon after they started, more and more people were asking about electric bikes and therefore they added their first electric bike, a «VeloMini». Mark still has one of the first prototypes of this bike which shows his passion for what he's doing. His original idea was to run an online business, but as a result of they got too big too fast, Mark turned it into a full electric bike shop. At this time all the manufacturer where calling them up and want them to carry their bikes too because at this time none of the regular bike shops was interested in selling electric bikes. Therefore Mark took the momentum to open up his first Cit-E-Cycles shop in Richmond BC.

Space is becoming short

While not even open for one year, in 2011 the Richmond location could not provide the needed space anymore. Consequently Cit-E-Cycles moved their Shop to Surrey were today they are still serving their customers. Caused by continuing growth and the need to serve customers close by, Mark was looking for a place to open up a second location late in 2014. Therefore in March 2015 the second Cit-E-Cycles shop in Kitsilano Vancouver opened their doors, focused on electric bicycles only. Finally in less than 6 month the Vancouver location outsold the Surrey location.

We're expanding

Mark understood this as a sign for the need of alternative transportation in bigger cities like Vancouver where road capacities are maxed out and people get stuck in traffic. Furthermore another strong demand Mark got aware of is the need of an older generation, and people with disabilities or health issues looking to either stay or getting back in a good healthy state by start cycling. The only challenge this people facing, they can't go for long distances or they're not able to climb steep hills, which depending on the area they live in, can be a big obstacle to ride a regular bicycle.

To meet the needs of these wide range of use, Mark was continuing adding new brands to always having the perfect bike ready for any customer who walks into one of his shops. Mark always has also the courage to kick out bikes or bands who didn't reach a certain level of quality, as a result Cit-E-Cycles is selling only quality brands as "we want to stay 100% behind our products we sell", Mark says.

Portrait Mark


In fall of 2017 while Mark's shop manager in Vancouver decided to move to Victoria, together they thought of opening a third Cit-E-Cycle location in Victoria. While planning for Victoria was still going on, Mark stepped into another opportunity to opening a shop in Langley. After months of decision making, looking for the perfect location to serve customers, and to fit out the new shops, in March 2018 the Langley shop and in April 2018 the Victoria shop opened their doors to serve people like you to find their perfect electric bike, to service electric bikes and to answer all questions about electric bikes you may have.

Following Our Customers

To close the gap and serve the customers on the Vancouver North Shore, the Sunshine Coast and the Sea-to-Sky Corridor, in September 2019 Cit-E-Cycles did open their fifth location in North Vancouver.

Check us out either in person in one of our shops or on the phone by calling 1-855-577-7900 (toll free), we would love to serve you in any kind!

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