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YOUR FEEDBACK IS IMPORTANT TO US!

To provide a testimonial, just answer a view quick questions below. We do the writing for you and finally you'll get an email where you can approve or disapprove before we publish anything on our website.

Describe shortly what was your main reason to purchase an e-bike?
How did you come across Cit-E-Cycles?
How did our staff assist you in choosing and were they competent and friendly?
For which bike have you decided and how satisfied are you with it?
Would you recommend Cit-E-Cycles to someone else?
Something else you want to say?

Other Customers' voices


Definitely Coming Here

I went in with my mom because I thought they might have motorized wheelchairs there but of course they didn't (duh). But it was still a cool shop to look through! They have a lot of different bikes there with many different styles. And for being a new store the salesman was honestly really professional and knowledgeable. If I decide to get an E-bike in the future, definitely coming here.


Mara Bruyere Customer

Got The Perfect E-Bike

Three years and this store is going strong. Todd is friendly and goes the distance to answer questions and help you get the perfect e-bike for you. I recommend taking your friends along!


Christine Bruyere

Friendly and Answered All Questions

We went to the new Cit-E Langley Store. Jason, the manager was super friendly, very informative and he answered all our questions and really took the time to explain what we needed to know. I highly recommend Cit-E Cycles if you are looking for an E-bike! Thanks Jason...Job well done:) Gerda


Gerda Van Hove Customer

Buy Your E-Bike From Cit-E-Cycles

I am writing this to save you the 60+ hours I spent researching ebikes. Just go buy your ebike from Cit-E-Cycles. It is the only organization in the lower mainland, probably western Canada, that sells ALL the mid-drive ebikes. In terms of price and selection, no other bike shop BEGINS to compare. I know because I did EXTENSIVE research – including online ebike forums, spreadsheet spec comparisons, and phone calls to major bike distributors. I bought a Haibike. If I had bought a Trek with the same components it would have cost $2,000 more – at least. I found no other bike distributor in the lower mainland that sold Haibike, Bulls or Cube – and Cit-E-Cycles carries all three as well as ALL the other ebike brands. After doing extensive research, I realized the only place to buy my bike in terms of selection and bike maintenance support was Cit-E-Cycles.


Ashley James Customer

Excellent Service

I’ve had my emotion evo street for about 17 months now and have about 4,000 km on it. Your staff both Jamie and now Todd have provided excellent service. I often get stopped and asked about my bike and always suggest people visit your shop to check out the wide range of models you carry.


Marilyn Lenzen Customer

The Best Brands Available

After filling my head with knowledge over the years on ebikes, I have come to the conclusion that Cit-E-Cycles is offering some of the best brands available. After meeting with a very knowledgeable sales rep named Jamie, he confirmed all of my research (a lot of research). I chose a Haibike and he immediately set everything up and I was on my way with my new bike in less than an hour. The entire experience was excellent, the instruction on operation of the bike simple and easy to understand. This is an AWESOME bike! I'm ready to attack beaches, wineries, and everything else along the ride...no gas, no parking fees, nothing but freedom. Thanks so much for all your help.


Bruce Rich Customer