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YOUR FEEDBACK IS IMPORTANT TO US!

To provide a testimonial, just answer a view quick questions below. We do the writing for you and finally you'll get an email where you can approve or disapprove before we publish anything on our website.

Describe shortly what was your main reason to purchase an e-bike?
How did you come across Cit-E-Cycles?
How did our staff assist you in choosing and were they competent and friendly?
For which bike have you decided and how satisfied are you with it?
Would you recommend Cit-E-Cycles to someone else?
Something else you want to say?

Other Customers' voices


Great customer service!

I wasn’t sure what I was looking for when I walked in but the sales person was so knowledgeable and helped me find the right bike. I would highly recommend these guys. They are passionate about their products and they truly care.


Kim Taylor Customer

Clean, Open and Lots of Cool E-Bikes

A great new store that makes your journey into biking a real pleasure. Its clean, open and lots of cool e-bikes to choose from. Jamie is fun and knowledgeable so ask away with any question you have.


Christine Bruyere Customer

This is the place to go!

If you are in the market for an Ebike. This is the place to go. Jamie was knowledgable and very informative. He went through everything about my ebike before was I allowed on it. He even went through ebike etiquette as they do run pretty fast. I LOVE my bike. Stop in and have a look around. My ebike has changed my life - Love it!


Paula Ronald Customer

Great Selection Of Top Quality Bikes

Always a pleasure to go here. Friendly professional service. Great selection of top quality bikes too.


Lars Sveinungsen Customer

Buy Your E-Bike From Cit-E-Cycles

I am writing this to save you the 60+ hours I spent researching ebikes. Just go buy your ebike from Cit-E-Cycles. It is the only organization in the lower mainland, probably western Canada, that sells ALL the mid-drive ebikes. In terms of price and selection, no other bike shop BEGINS to compare. I know because I did EXTENSIVE research – including online ebike forums, spreadsheet spec comparisons, and phone calls to major bike distributors. I bought a Haibike. If I had bought a Trek with the same components it would have cost $2,000 more – at least. I found no other bike distributor in the lower mainland that sold Haibike, Bulls or Cube – and Cit-E-Cycles carries all three as well as ALL the other ebike brands. After doing extensive research, I realized the only place to buy my bike in terms of selection and bike maintenance support was Cit-E-Cycles.


Ashley James Customer

Satisfied Customers

Great service from a very knowledgeable Jamie. Plus a satisfied customer who has had his bike for 2 years came into the shop when we were there and his glowing report of the bike helped too!


Maggi Cheetham Customer