Feedback

YOUR FEEDBACK IS IMPORTANT TO US!

To provide a testimonial, just answer a view quick questions below. We do the writing for you and finally you'll get an email where you can approve or disapprove before we publish anything on our website.

Describe shortly what was your main reason to purchase an e-bike?
How did you come across Cit-E-Cycles?
How did our staff assist you in choosing and were they competent and friendly?
For which bike have you decided and how satisfied are you with it?
Would you recommend Cit-E-Cycles to someone else?
Something else you want to say?

Other Customers' voices


Satisfied Customers

Great service from a very knowledgeable Jamie. Plus a satisfied customer who has had his bike for 2 years came into the shop when we were there and his glowing report of the bike helped too!


Maggi Cheetham Customer

Buy Your E-Bike From Cit-E-Cycles

I am writing this to save you the 60+ hours I spent researching ebikes. Just go buy your ebike from Cit-E-Cycles. It is the only organization in the lower mainland, probably western Canada, that sells ALL the mid-drive ebikes. In terms of price and selection, no other bike shop BEGINS to compare. I know because I did EXTENSIVE research – including online ebike forums, spreadsheet spec comparisons, and phone calls to major bike distributors. I bought a Haibike. If I had bought a Trek with the same components it would have cost $2,000 more – at least. I found no other bike distributor in the lower mainland that sold Haibike, Bulls or Cube – and Cit-E-Cycles carries all three as well as ALL the other ebike brands. After doing extensive research, I realized the only place to buy my bike in terms of selection and bike maintenance support was Cit-E-Cycles.


Ashley James Customer

Great Selection Of Top Quality Bikes

Always a pleasure to go here. Friendly professional service. Great selection of top quality bikes too.


Lars Sveinungsen Customer

Feel Comfortable With The Purchase

It's been my pleasure to do business with Mark. We bought couple electric bikes one for myself and one for my wife. Mark knew what he was talking about and made us feel comfortable with the purchase. We had minor issue with one of them but Mark took care of the issue. So, service seemed to be good! Mark always picks up the phone. We are highly recommending Cit-E-Cycles for all your electric bike needs in the Lower Mainland!


John Dem Customer

Great Shop

Great new shop, you should check it out!!


Denise Sweeney Customer

Great Selection and Friendly Staff

I bought my e-bike at this place and would do it again. They are well trained to explain the specialities between all the different bikes, they are very friendly and got me the chance to try out before I had purchased mine. I went to several other shops, but regarding their selection of electric bikes and their competent and friendly staff, I highly recommend to go there, you won't regret it!


Juerg Moser Customer