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YOUR FEEDBACK IS IMPORTANT TO US!

To provide a testimonial, just answer a view quick questions below. We do the writing for you and finally you'll get an email where you can approve or disapprove before we publish anything on our website.

Describe shortly what was your main reason to purchase an e-bike?
How did you come across Cit-E-Cycles?
How did our staff assist you in choosing and were they competent and friendly?
For which bike have you decided and how satisfied are you with it?
Would you recommend Cit-E-Cycles to someone else?
Something else you want to say?

Other Customers' voices


Got The Bike That Suits My Needs Perfectly

I had a great experience at Cit-E-Cycles in Langley. Mark was easy to work with, he listened to my bike criteria carefully and got me a bike that suits my needs perfectly! I had a little assembly issue with an aftermarket part I got and they took care of me at no charge after the sale!


Sam Atakhanov Customer

Found Almost All The Bikes We Liked

We had tried electric bikes in Barcelona and thought they were great. We just moved to Kamloops and lived up an incline golf course so needed an extra push. Looked online at a few stores but found almost all the bikes that we liked at Cit-E-Cycles on Broadway. Called Jamie and said we were visiting for couple of days and these were the bikes that interested us. Fit in a quick visit and test drove what we thought were for us and fell in love with the easy ride. So no fuss no muss all ready for next day pick up. Jamie switched up my seat for a more comfortable ride but then the space was compromised so had some problems but will work them out. Anxious to ride with our grandkids, family outings and next up is Sun Peaks looking forward to new adventures and mastering the e-bike. Hoping for help along the way.


Anna Smith Customer

Just a great experience with Cit-E-Cycles! Art was super knowledgeable - answered all my questions (and I had a lot), everyone was helpful and friendly, and they made the whole experience so fun! I fully recommend these amazing folks for all your e-bike needs!


Falina Stack Customer

The Best Brands Available

After filling my head with knowledge over the years on ebikes, I have come to the conclusion that Cit-E-Cycles is offering some of the best brands available. After meeting with a very knowledgeable sales rep named Jamie, he confirmed all of my research (a lot of research). I chose a Haibike and he immediately set everything up and I was on my way with my new bike in less than an hour. The entire experience was excellent, the instruction on operation of the bike simple and easy to understand. This is an AWESOME bike! I'm ready to attack beaches, wineries, and everything else along the ride...no gas, no parking fees, nothing but freedom. Thanks so much for all your help.


Bruce Rich Customer

Great Selection and Friendly Staff

I bought my e-bike at this place and would do it again. They are well trained to explain the specialities between all the different bikes, they are very friendly and got me the chance to try out before I had purchased mine. I went to several other shops, but regarding their selection of electric bikes and their competent and friendly staff, I highly recommend to go there, you won't regret it!


Juerg Moser Customer

They are awesome!

Mark and his staff are awesome. Their customer service was great. They were very helpful with my purchasing of my Morotino XPD. Thanks again for the great service!


Steve Maion Customer