Feedback

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To provide a testimonial, just answer a view quick questions below. We do the writing for you and finally you'll get an email where you can approve or disapprove before we publish anything on our website.

Describe shortly what was your main reason to purchase an e-bike?
How did you come across Cit-E-Cycles?
How did our staff assist you in choosing and were they competent and friendly?
For which bike have you decided and how satisfied are you with it?
Would you recommend Cit-E-Cycles to someone else?
Something else you want to say?

Other Customers' voices


Definitely Coming Here

I went in with my mom because I thought they might have motorized wheelchairs there but of course they didn't (duh). But it was still a cool shop to look through! They have a lot of different bikes there with many different styles. And for being a new store the salesman was honestly really professional and knowledgeable. If I decide to get an E-bike in the future, definitely coming here.


Mara Bruyere Customer

What A Sweet Ride

Great scooters and even better customer service. The staff were very knowledgeable and i will be recommending to friends and family! Licence, insurance and gas issues are a thing of the past with this sweet ride. Thanks again to Cit-E-Cycles!


David Hicks Customer

Found Almost All The Bikes We Liked

We had tried electric bikes in Barcelona and thought they were great. We just moved to Kamloops and lived up an incline golf course so needed an extra push. Looked online at a few stores but found almost all the bikes that we liked at Cit-E-Cycles on Broadway. Called Jamie and said we were visiting for couple of days and these were the bikes that interested us. Fit in a quick visit and test drove what we thought were for us and fell in love with the easy ride. So no fuss no muss all ready for next day pick up. Jamie switched up my seat for a more comfortable ride but then the space was compromised so had some problems but will work them out. Anxious to ride with our grandkids, family outings and next up is Sun Peaks looking forward to new adventures and mastering the e-bike. Hoping for help along the way.


Anna Smith Customer

Best selection in Vancouver

Best selection of e-Bikes in Vancouver. Very friendly and accommodating staff. Found the perfect European style step-through e-bike for my dad who is 86. It will keep him riding for many years to come.


BInny van Bergen Customer

Feel Comfortable With The Purchase

It's been my pleasure to do business with Mark. We bought couple electric bikes one for myself and one for my wife. Mark knew what he was talking about and made us feel comfortable with the purchase. We had minor issue with one of them but Mark took care of the issue. So, service seemed to be good! Mark always picks up the phone. We are highly recommending Cit-E-Cycles for all your electric bike needs in the Lower Mainland!


John Dem Customer

Buy Your E-Bike From Cit-E-Cycles

I am writing this to save you the 60+ hours I spent researching ebikes. Just go buy your ebike from Cit-E-Cycles. It is the only organization in the lower mainland, probably western Canada, that sells ALL the mid-drive ebikes. In terms of price and selection, no other bike shop BEGINS to compare. I know because I did EXTENSIVE research – including online ebike forums, spreadsheet spec comparisons, and phone calls to major bike distributors. I bought a Haibike. If I had bought a Trek with the same components it would have cost $2,000 more – at least. I found no other bike distributor in the lower mainland that sold Haibike, Bulls or Cube – and Cit-E-Cycles carries all three as well as ALL the other ebike brands. After doing extensive research, I realized the only place to buy my bike in terms of selection and bike maintenance support was Cit-E-Cycles.


Ashley James Customer