Feedback

YOUR FEEDBACK IS IMPORTANT TO US!

To provide a testimonial, just answer a view quick questions below. We do the writing for you and finally you'll get an email where you can approve or disapprove before we publish anything on our website.

Describe shortly what was your main reason to purchase an e-bike?
How did you come across Cit-E-Cycles?
How did our staff assist you in choosing and were they competent and friendly?
For which bike have you decided and how satisfied are you with it?
Would you recommend Cit-E-Cycles to someone else?
Something else you want to say?

Other Customers' voices


Great personal and attentive service

What a great personal and attentive service! I bought my Cube bike a year ago. No regrets and they are always ready to help and give advice to a newbie like me. THANK YOU!


Pascaline Denblyden Customer

Got The Perfect E-Bike

Three years and this store is going strong. Todd is friendly and goes the distance to answer questions and help you get the perfect e-bike for you. I recommend taking your friends along!


Christine Bruyere

Found Almost All The Bikes We Liked

We had tried electric bikes in Barcelona and thought they were great. We just moved to Kamloops and lived up an incline golf course so needed an extra push. Looked online at a few stores but found almost all the bikes that we liked at Cit-E-Cycles on Broadway. Called Jamie and said we were visiting for couple of days and these were the bikes that interested us. Fit in a quick visit and test drove what we thought were for us and fell in love with the easy ride. So no fuss no muss all ready for next day pick up. Jamie switched up my seat for a more comfortable ride but then the space was compromised so had some problems but will work them out. Anxious to ride with our grandkids, family outings and next up is Sun Peaks looking forward to new adventures and mastering the e-bike. Hoping for help along the way.


Anna Smith Customer

Feel Comfortable With The Purchase

It's been my pleasure to do business with Mark. We bought couple electric bikes one for myself and one for my wife. Mark knew what he was talking about and made us feel comfortable with the purchase. We had minor issue with one of them but Mark took care of the issue. So, service seemed to be good! Mark always picks up the phone. We are highly recommending Cit-E-Cycles for all your electric bike needs in the Lower Mainland!


John Dem Customer

Friendly and Answered All Questions

We went to the new Cit-E Langley Store. Jason, the manager was super friendly, very informative and he answered all our questions and really took the time to explain what we needed to know. I highly recommend Cit-E Cycles if you are looking for an E-bike! Thanks Jason...Job well done:) Gerda


Gerda Van Hove Customer

Got The Bike That Suits My Needs Perfectly

I had a great experience at Cit-E-Cycles in Langley. Mark was easy to work with, he listened to my bike criteria carefully and got me a bike that suits my needs perfectly! I had a little assembly issue with an aftermarket part I got and they took care of me at no charge after the sale!


Sam Atakhanov Customer