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Great service from a very knowledgeable Jamie. Plus a satisfied customer who has had his bike for 2 years came into the shop when we were there and his glowing report of the bike helped too!
I am writing this to save you the 60+ hours I spent researching ebikes. Just go buy your ebike from Cit-E-Cycles. It is the only organization in the lower mainland, probably western Canada, that sells ALL the mid-drive ebikes. In terms of price and selection, no other bike shop BEGINS to compare. I know because I did EXTENSIVE research – including online ebike forums, spreadsheet spec comparisons, and phone calls to major bike distributors. I bought a Haibike. If I had bought a Trek with the same components it would have cost $2,000 more – at least. I found no other bike distributor in the lower mainland that sold Haibike, Bulls or Cube – and Cit-E-Cycles carries all three as well as ALL the other ebike brands. After doing extensive research, I realized the only place to buy my bike in terms of selection and bike maintenance support was Cit-E-Cycles.
Always a pleasure to go here. Friendly professional service. Great selection of top quality bikes too.
It's been my pleasure to do business with Mark. We bought couple electric bikes one for myself and one for my wife. Mark knew what he was talking about and made us feel comfortable with the purchase. We had minor issue with one of them but Mark took care of the issue. So, service seemed to be good! Mark always picks up the phone. We are highly recommending Cit-E-Cycles for all your electric bike needs in the Lower Mainland!
Great new shop, you should check it out!!
I bought my e-bike at this place and would do it again. They are well trained to explain the specialities between all the different bikes, they are very friendly and got me the chance to try out before I had purchased mine. I went to several other shops, but regarding their selection of electric bikes and their competent and friendly staff, I highly recommend to go there, you won't regret it!